Oriental Bank of Commerce (OBC) customer care number 2026 and Raipur office details are provided here for quick access. The branch is located at 2nd Floor, Jeep Tower, G.E. Road, in front of R.K. College, Raipur, Chhattisgarh – 492001, and the official helpline number is 1800-180-1235 for balance enquiry, debit card blocking, and complaints.
Note: Oriental Bank of Commerce (OBC) is now part of PNB (Punjab National Bank). However, many existing customers still need OBC-specific helplines. We have kept the original OBC data intact for your convenience.
Raipur Branch Contact & Location
- Address: 2nd Floor, Jeep Tower, G.E. Road, In Front of R.K. College, Raipur (Chhattisgarh)
- Pincode: 492001
- Phone (Toll-Free): 18001801235
- Category: Commercial Bank
- Website: Visit
Essential Customer Service
If you need immediate help with your account, transactions, or card blocking, keep these numbers handy:
- Obc Customer Care Number: 1800 180 1235 (National Toll-Free)
- Oriental Bank customer care number: 0120-2490000 (Alternative support)
Also, check: Raipur Banks - All Banks Details With Numbers
Quick Info for Visitors
- Services: This OBC bank branch handles everything from personal savings and current accounts to gold loans and MSME financing.
- Accessibility: Located on the main G.E. Road, it is easily accessible by public transport and sits right across from R.K. College.
- Recruitment: For those tracking career opportunities, official Oriental Bank of Commerce recruitment news is now managed through the integrated PNB portal.
Official OBC Customer Care Numbers (Toll-Free & Toll)
Use the table below to reach the right department immediately. These numbers are verified from the Raipur public utility directory and OBC corporate records.
| Service Required | Phone Number | Email / Alternate |
|---|---|---|
| Toll-Free (24×7) | 1800-102-1235 , 1800-180-1235 | — |
| Toll Number (when toll-free is busy) | 0120-2580001 , 0124-2340940 | — |
| Debit / Credit Card Blocking | 1800-180-1235 | — |
| NRI Customers (UAE Office) | +971 4 3975920 | [email protected] |
| PBX / Reception (Gurgaon HQ) | 0124-4126200 , 0124-4126300 | — |
| Loan / Home Loan / Personal Loan | 1800-102-1235 | Status & EMI queries |
| Grievance Redressal (Level 1) | 0124-4126395 | [email protected] |
| Chief Grievance Officer (Escalation) | 0124-4126371 | [email protected] |
✅ Pro tip: If the toll-free number does not connect from your mobile operator, use the toll number (
0120-2580001) – it works even during peak hours.
Complete Grievance Redressal Process (EEAT Compliant)
If your obc customer care number call does not resolve your issue, follow this official escalation matrix. This is the same process used by the Banking Ombudsman.
| Step | Contact Person | How to Reach |
|---|---|---|
| Step 1 | Branch Manager | Visit the home branch or use the complaint form (link below) |
| Step 2 | Nodal Officer (Cluster Office) | View Nodal Officer list (PDF) |
| Step 3 | Regional Head | Find Regional Office |
| Step 4 | Asst. General Manager (Complaint Cell) | Tel: 0124-4126395 , Email: [email protected] |
| Step 5 | General Manager (CGRO) | Tel: 0124-4126371 , Email: [email protected] |
| Step 6 | Banking Ombudsman (RBI) | Visit the home branch or use complaint form (link below) |
OBC Credit Card & Loan Customer Care
- Credit card hotlisting / PIN generation/limit enhancement → Call
1800-102-1235 - Home loan approval status / EMI due date → Call
1800-180-1235 - Loan query unresolved? → Email
[email protected](Corporate Strategy & Planning)
NRI Customers: Oriental Bank of Commerce Support
If you are an NRI customer, do not call the toll-free number from abroad. Instead, use the OBC representative office in Dubai:
ORIENTAL BANK OF COMMERCE – REPRESENTATIVE OFFICE
PO Box 103946, Mohd. Sultan Belshaat Building,
Kuwait Street, Near Karama Centre, Al Karama, Dubai – UAE
📞+971 4 3975920| 📱+971 50 2549404| ✉️[email protected]
Other Useful OBC Departmental Contacts
| Department | Phone | |
|---|---|---|
| IT Department | 0124-4126213/27/29 | [email protected] |
| PR & Publicity | 0124-4126231 | [email protected] |
| Inspection & Control | 0124-4126113 | [email protected] |
| Queries & Suggestions | — | Submit online |
Important: Oriental Bank of Commerce Recruitment & Updates
If you landed here looking for oriental bank of commerce recruitment Or job notifications – OBC no longer hires separately. All new banking vacancies are released under PNB (Punjab National Bank). Visit the official PNB career page for the latest openings.
Frequently Asked Questions
1. Is the old oriental bank customer care number still active?
Yes. The toll-free numbers 1800-102-1235 and 1800-180-1235 are still functional for existing OBC customers.
2. How do I block my OBC debit card immediately?
Call 1800-180-1235 (toll-free) Or use PNB’s missed call service from your registered mobile number.
3. What if my complaint is not resolved after 30 days?
You can directly approach the Banking Ombudsman at RBI. Keep your complaint reference number ready.
4. Does OBC still have a separate website?
No. OBC is fully merged with PNB. However, old OBC customers are still serviced through legacy support numbers listed above.
Conclusion
The Oriental Bank of Commerce Jeep Tower branch is a primary banking point for the 492001 area. Whether you are visiting for locker services or calling the help desk for digital banking support, these details ensure you get to the right place quickly. For the fastest service, try to visit during the morning hours and keep your KYC documents ready.